Offer general assistance to the Practice team and project a positive, professional and friendly image to patients and other visitors, either in person or via the telephone
Basic IT and keyboard skills
Experience of customer service
Good communication skills
Good interpersonal skills
Good planning and organisational skills
Commitment to assisting all patients with their medical needs.
Excellent customer service.
Good standard of general education
Good standard of numeracy and literacy
UK work permit (if required)
Ability to work to deadlines
Ability to remain calm under pressure.
Ability to develop and maintain effective working relationships with multi disciplinary teams
Ability to work flexibly
Ability to recognise own limitations and act upon them appropriately
Willingness to learn and acquire new skills.
An understanding, acceptance and adherence to the need for strict confidentiality
Ability to work without direct supervision
GSCE Maths & English at 9-4 or A*- C or equivalent
The possibility of full time employment on the successfull completion of the apprenticeship
You will spend most of your time at a PC, on the telephone and speaking with colleagues and patients
You will be based at
Deerness Park (Hendon)
Suffolk Street
Sunderland
SR2 8AD
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
Our achievement rates are well above the national average. We are the College of the Year
(* Top college nationally for BTECs, Pearson 2019)
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Students were recently challenged to create an innovative logo that would be used as part of an exciting new safeguarding and wellbeing initiative
May 9, 2022
Hartlepool Sixth Form students are celebrating after an impressive showing at the Association of Colleges (AoC) National Championships.
May 3, 2022
Our students were given an insight into the opportunities available to them when they leave sixth form as part of National Careers Week 2022
March 18, 2022
