A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Students were recently challenged to create an innovative logo that would be used as part of an exciting new safeguarding and wellbeing initiative
May 9, 2022
Hartlepool Sixth Form students are celebrating after an impressive showing at the Association of Colleges (AoC) National Championships.
May 3, 2022
Our students were given an insight into the opportunities available to them when they leave sixth form as part of National Careers Week 2022
March 18, 2022