A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Hartlepool Sixth Form College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
Education Partnership North East has announced the appointment of Toni Rhodes as its new Chief Executive
November 11, 2025
Students at Hartlepool Sixth Form are celebrating after discovering that they have gained the grades to achieve their future ambitions.
August 14, 2025
