A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
EPNE has won the National Special Educational Needs and Disability (SEND) Award for Inclusion in Further and Higher Education.
July 4, 2024
EPNE is the first college group in the North East to become an awarded College of Sanctuary for recognition of their work welcoming refugees.
June 6, 2024
Hartlepool Sixth Form Students were invited to Amazon site for a tour of the facilities alongside a Q&A session with the team.
May 10, 2024