A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Hartlepool Sixth Form College signed the pledge to become a College of Sanctuary.
February 2, 2024
Colleges across the Tees Valley have secured millions of pounds of government funding to bridge skills gaps.
December 6, 2023
Hartlepool Sixth Form has launched an innovative ‘one-stop-shop’ to enhance students’ experience and support their journey towards a successful ...
September 12, 2023