A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Hartlepool Sixth Form College, as part of college group EPNE, receives an Outstanding rating across the board in its latest Ofsted inspection.
November 26, 2024
Hartlepool Sixth Form College and Hartlepool United Football Club to give young people access to education, sport and career opportunities.
May 7, 2025
Hartlepool Sixth Form College students achieved awards comprising of bronze, silver and gold in The British Physics Olympiad.
April 4, 2025
EPNE has been named the region’s top performing college group for 16-18 student achievement for the third year running.
March 31, 2025
